Oil & Gas
Application Support Solutions
Realizing Real Business Value
More than 180 CTG Application Support clients have recognized real business value, including:
Improved Service Levels
Improved Operational Efficiencies
Effective Workforce Management
Reach out to learn how we can help.
Application Support Offerings
Designed to maximize the value, efficiency, and cost effectiveness of application management, CTG’s portfolio of services can be delivered in a way that best suits the needs of your organization.
Our delivery models range from managed services to staff augmentation, providing flexibility to support you onshore, offshore, nearshore, remote, onsite, or through blended models. Our onshore remote agent model provides U.S.-based support at a lower cost than traditional dedicated and centralized call centers.
A Help Desk that Resolves More Than Tickets
Our solutions provide comprehensive 24x7 support for your applications. Designed to minimize disruption and maximize productivity, CTG has provided support services to clients who have recognized real business value and results, including:
Cut or contain costs
Resolve issues at the first level to avoid escalation to more expensive resources
Free up limited physical workspace, hardware, and supplies
Reporting and productivity analysis to ensure the best possible service is provided
Significantly reduce the cost of hiring and retaining resources
Improved team satisfaction
Achieve better implementation outcomes
Allows you to focus on ensuring safe, productive, and cost-effective operations
Over 55 Years' Experience
Oil & Gas Expertise
Over 25 Years' Experience in the Industry
Knowledge To Do The Job Right The First Time
Multiple Delivery Models
Versatility to Support Each Clients' Unique Needs
Real Value in Every Project
Experienced in Oil & Gas Applications
How CTG can help you achieve your desired business outcomes through digital transformation.
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